Cancellation Policy

PAYMENT: 25% is due at the time of reservation.  An additional 25% is due ninety days prior to the arrival date.  The final 50% is due sixty days prior to the arrival date.  We will automatically charge subsequent payments to the card provided at the time of reservation.  If you want to use a different method for subsequent payments, please contact the Anna Maria Vacations Reservations team.

The first $1,000 of any reservation must be made via credit or debit card. The remaining balance, if any, may be paid by credit card, debit card, or wire transfer. Wire transfer payments must be received in our account by each due date or the reservation may be canceled.

If paying by credit or debit card for a reservation more than ninety (90) days in advance of arrival, a 25% deposit will be charged at the time of booking. Ninety (90) days prior to arrival, an additional 25% will be automatically charged to the card provided at the time of booking. The remaining fifty% (50) balance will be automatically charged to the card on file sixty (60) days prior to arrival. If you want us to use a different card for the second or final payment, you must let the Anna Maria Vacations Reservations team know prior to this date. Wire transfer final payments must be received no later than sixty (60) days prior to arrival. Failure to pay the balance by this date may result in the cancellation of your reservation without a refund.

CANCELLATION POLICY:  You may cancel your reservation up to 60 days prior to check-in for a full refund 1) less a $295 processing fee and 2) less 3rd party travel insurance fees, if applicable.  After that time, or for reservations made on or less than 60 days in advance of check-in, your reservation is non-refundable. 

To cancel a reservation, notify Anna Maria Vacations Reservations as soon as possible.  Initial notice by phone is acceptable, but follow-up in writing is required; email from the address associated with the reservation is acceptable as written notice.

For canceled reservations with a check-in date more than 60 days away: We will refund all amounts paid 1) less a $295 processing fee and 2) less third-party travel insurance, if applicable.  The refund will be made to the original payment method.  If we cannot issue the refund to the original payment method for a reason outside of our control (e.g., the credit card has been canceled), we will issue a check less an additional 3% fee to cover our credit card costs.  The refund will be processed within ten business days of your notification to us.

For canceled reservations with a check-in date equal to or less than 60 days away: We will place the property back on the market and attempt to re-rent it.  If we can re-rent the property, we will refund all amounts paid 1) less a $295 processing fee and 2) less third-party travel insurance, if applicable, and 3) less any re-rent price deficiency.  A price deficiency can result if, for example, we are unable to re-rent for the full time period or if the daily rental rate had to be discounted to fill the property.  We do not make any representation or guarantee that we will be able to re-rent the property.  The refund, if applicable, will be sent no more than 20 business days after the departure date of the originally planned stay.

If Guest needs to shorten their stay or change to a different property, the normal cancellation policy applies.  No changes are permitted during the stay.

Anna Maria Vacations strongly recommends Guest purchase travel insurance prior to the stay to avoid costs from covered events, including some cancellations.  Please contact Anna Maria Vacations Reservations if you are interested in adding travel insurance, offered by a third party, to your reservation. You may also secure your own independent travel insurance to cover your trip and stay.  Anna Maria Vacations Reservations can share more information about travel insurance from our partner and the advantages of using them vs. one you find elsewhere.

Anna Maria Vacations reserves the right to cancel any reservation subject to issuing a full refund.

 

ACTS OF GOD/HURRICANES/WEATHER/NATURE/PANDEMICS: Anna Maria Vacations cannot issue refunds, travel credits, nor guarantee alternative accommodations in the event of any Act of God, including but not limited to adverse weather, tornadoes, fire, lightning strikes, or red tide. We also cannot offer these for factors outside our control, including but not limited to beach, road, or beach access closures, nor for travel restrictions or closures due to COVID-19 or other public health issues. Refunds, travel credits, or alternative accommodations are not issued in the event of a mandatory or voluntary evacuation nor for a travel advisory. We strongly advise you to purchase the appropriate travel insurance to protect your investment and to read the policy carefully to ensure it provides suitable coverage.

TRIP CANCELLATION INSURANCE: We recommend you take out a comprehensive trip cancellation insurance to cover unforeseen eventualities, please see below. Please go direct to CSA Travel Protection if you have any coverage questions.


FOR FULL TRAVEL PROTECTION SEE BELOW

Trip Cancellation Insurance. Vacation Travel Protection
Examples of Coverage – (Restrictions may apply – Call CSA for specifics*):
Hurricanes
Trip Cancellation
Trip Interruption
Travel Delay
Baggage Delay
Travel Accident
Emergency Medical Transportation
Identity Theft
Identity Theft Recovery Services
24 hour Emergency Assistance’s
Medical and Legal Referral
Pre Trip Travel Advice
Lost Baggage Tracking
Emergency Prescription Refill Assistance
24 hour Nurse Help Line
Emergency Cash Transfer
Emergency Messaging
Lost Ticket and Passport Assistance.

Please click here to obtain your travel insurance policy or description of coverage for your Covered Trip if you have paid for or authorized payment for the travel insurance. The travel protection, if purchased, provides reimbursement for unused, nonrefundable payments if your trip must be canceled. Covered reasons include: mandatory hurricane evacuations; sickness, injury or death; extension of school year; armed service revocation; involuntary termination of employment or other specific reasons listed in the policy/Description of Coverage. Underwritten by GENERALI US Branch, A Stock Company. For coverage inquiries or customer service call (866)999-4018.