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Beautiful Property But……..

The home and furnishings are beautiful. However, the mechanics of the home left much to be desired. The pool was cloudy from the day we arrived until the day we left. 3 visits from the pool maintenance company did not resolve the issue. The gas grill did not get above 250 degrees making it impossible to use. The door handle between the screen porch and the home did not work properly and unless there was someone inside to let you in you had to go back downstairs and enter the home on the ground level. Additionally, the sonos system was being controlled by someone else in the neighborhood and when we called the person listed in house manual, he claimed to have nothing to do with the property. Eventually, we had to disconnect the system or be at the mercy of the person controlling the system. I did contact the rental agency upon return home, but was given only an insincere apology and the explanation that “if no one tells us something is wrong we don’t know about it” In my opinion, it is the rental agency responsibility to do periodic checks of the properties and make necessary repairs. Despite the issues with the house we had a wonderful vacation on AMI and would not hesitate to return to the island.


Thank you for taking your time to let us know about your stay at Willow Beach House.  We are glad to hear that you had a wonderful experience on the island and sincerely apologize for any issues you may have experienced during your stay.  Please note that all of our homes are inspected prior to guests arrival but we do hope to hear from our guests if there is anything that needs tending to.  Our inspectors check for propane but do not use the grills and we therefore hope for you to let us know during your stay if there is an issue so we can to the matter right away.  We were not made aware of any issues with the grill or the handle between the screen porch.  We do not advertise speakers at the home and are unable to have the volume up due to the very strict noise ordinance on Anna Maria Island.

We would love to have you stay with us for your future Anna Maria Island vacation needs