Great House, Location, Pool and Spa
Great house, great location and great pool and spa. We spent a week in March here at Beach Haven with several other families and it accommodated everyone very well. For a large house like this which can accommodate up to 18, you cannot get all off your supplies into one refrigerator. A second fridge is a must. You could easily put one in the garage or on the landing into the garage. Also, was disappointed that it took 5 days to come and fix the roof top hot tub. The water was green when we got there on the Saturday and could not use it until the Thursday.
Thank you for your feedback regarding Beach Haven. We appreciate you letting us know about your stay, as it helps us better assist our guests in the future.
We forwarded the suggestion on to the home owner about having an additional fridge in the home for further consideration.
The home was not rented the week prior to your arrival and the departing guest on March 5th was a family from Michigan. We did not have frat boys staying at the home and the minimum age to rent a vacation home with us is 25 years of age, which is well over the average college age. We have checked with our Service Department and our records show that following your call on Sunday, we reached out to you on Monday, March 14th and left a voicemail , asking to let us know when you will be home, as the pool tech needs access to the home and the bedroom in order to service the roof deck hot tub. Since we did not hear from you, the pool tech stopped by the following day and was able to provide you with bromine tablets for the hot tub and leave his card in case you had any further questions. The hot tub was then serviced on Wednesday as well.
We hope that you and your party enjoyed your stay ay Beach Haven and hope to have you staying with us in the future. For any questions, please do not hesitate to contact us.