Rented for 3 yrs during spring break
The property needs some touch up paints through out, the sliders & screens for Master are very old and difficult to function, the TV controls have old remotes that barely function and take too many steps to get them to work properly, and the king bed in master likely needs a new mattress. The price was raised again but the quality has gone down. We called and had the tub fixed as the caulking was missing and mold/mildew was growing. The vents in the master bath have not been cleaned or wiped down and have mold growing on them. The property has excellent beach front access and views but in order to keep up with the other properties that are maintaining, there are some needed maintenance updates to keep the property nice and worth the weekly rate.
Thank you for your review regarding your stay with us at Hidden Cove 5. We have checked with our Service Department and our records show that we were able to come out the day of your call and deliver dishtowels and re-caulk the tub. For future stays, please let us know of all issues while you are at the property so that we can tend to them right away. We would’ve loved to have had the chance to have the vents cleaned and the screens/sliders replaced during your stay. It is difficult to touch up paint while in season when we have guests arriving weekly, not allowing enough time for the pain to dry and to ensure that the smell is not bothersome to the guest arriving the same day. We have forwarded your suggestion regarding the king bed on to the home owner for further consideration.
We are glad to hear that you enjoyed the beach front views and are looking forward to having you stay with us
Thank you again for your feedback and we are looking forward to have you stay with us again in April of 2017!