Each call to Guest Services was answered promptly, pleasantly, and always resulted in efficient solutions. Also, Ann called back to confirm our problem was solved. I appreciate that kind of service! Tropical Oasis is a well-designed house with comfortable furnishings, and a super kitchen to cook in. The elevator is a huge plus for getting luggage & supplies to upper floors, along with great-grandma. My family loved this house, enjoyed every minute spent at the beach, pool, and fixing meals together. They want to return!
Thank you so much for telling us about your stay at Tropical Oasis! We truly appreciate the kind words and we are very happy to hear that our Reservations Team was able to help you with any issues. We are glad that you enjoyed the layout of the property, the furnishings, and the kitchen! That’s great that you were able to take advantage of the elevator and that it was useful for great-grandma. We hope to have you back again soon to make more memories at the beach, pool, and enjoying more family meals together!