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DISAPOINTED

THIS IS OUR 3RD YR COMING TO THIS HOUSE AND THIS TIME WAS A DISAPPOINTMENT.
1. THE PLACE WAS NOT CLEAN- FOOD AND TRASH ALL UNDERNEATH THE COUCHES, DUST EVERYWHERE, MOLD ON ALL THE VENTS, MILDEW SMELL, KITCHEN FLOOR JUST BARLEY MOPPED, DIRTY PANS.
2. PEOPLE CAME TO TRIM THE TREES- VERY NOISY FOR ABOUT 4HRS.
3. TOILET BACKED UP ALL OVER THE FLOOR, WAS ABOUT TO GET READY TO GO OUT TO DINNER. HAD TO WAIT FOR PLUMBER, SET US BACK 2HRS.
4. ASKED FOR LATE CHECK OUT FOR 1 HR. TOLD NO
5. THE TV IN THE LIVING ROOM IS SO SMALL, HAD TO GET OUT GLASSES TO CHANGE THE CHANNEL
6. DVD PLAYER REMOTE WOULDN’T WORK, BATTERIES INSIDE TOTALLY CORRODED.
NO ONE DID ANYTHING TO COMPENSATE US FOR THESE ISSUES AND THEY WERE FULLY AWARE OF THEM BECAUSE I CALLED. THE LEAST THEY COULD OF DONE WAS LET US CHECK OUT 1 HR LATE BUT NO, WE WILL NOT BE RENTING THIS HOUSE AGAIN

Hi Lisa and Lois,
Thank you for taking the time to leave the review for Whispering Waves East. We do apologize for the inconvenience caused by the maintenance and housekeeping issues. We did receive your call regarding all of the issues which were forwarded on to the appropriate departments and are being addressed. We have a check-out time of 10:00am for all properties so that we can prepare the house and address any housekeeping or maintenance issues for the incoming guest. We do value our returning guests and hope that you consider one of our other properties for your next stay. Thank you for bringing this to our attention.

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