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Feeback on Turtle Cove B

We enjoyed our stay at Turtle Cover and on the plus side the screened in porch was very handy and used a lot. The house was clean and ready for our arrival. Plenty of towels and beach towels – which we don’t usually get with other rentals. The amenities in the house were adequate for our needs. We were disappointed with the beds – not very comfortable and the fitted sheets did not stay put on the master bed. Very uncomfortable to wake up and the sheet has moved and you are sleeping on the plastic cover! Instructions on just how to work the televisions would be helpful – we never did get the TV in the master bedroom to work on non Roku stations. The shower heads in both bathrooms were very low – as we are tall (5’8″) we had to squat down to shower, however, the water pressure was very good. Handle on the freezer of the refrigerator was loose and the ice machine did not seem to work. While we did enjoy our week there we felt that we needed to provide feedback on some of the issues that we encountered.

Hi Deborah,
Thank you for taking the time out to let us know about your stay. We greatly appreciate your feedback as it helps us to continuously improve our guest experience. We’re very glad you enjoyed your time at Turtle Cove and that you made great use of the screened in porch! We do apologize for the inconveniences you experienced. Unfortunately, some of the property features are out of our control such as the mattresses as these are privately owned homes, however, we will forward this information to the owner for review. We would have loved the opportunity to rectify some of these issues during your stay as we are available Monday-Sunday from 9am until 9pm. We hope you will return to the island soon and we hope for the opportunity to find you your ideal vacation rental for your needs. Thank you again for your feedback and for booking with Anna Maria Vacations!


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