This is our second stay on AMI, we really Love this place. We rented Anna Maria Chateau and were very disappointed. When we arrived on Saturday we had been sent the wrong key code and could not get in to our rental, we were very tired after the the plane ride and hour in car. We had a very hard time getting a hold of anyone to help us finally got thru to someone after about 45 min. After we finally got settled in we found the place not to have a very good stocked kitchen and short on things that we have always had in other rentals. We soon found out the place was not very clean the floors were absolutely firthy and furniture in living room has seen its better days. The beds were even worse, we have never slept on anything so uncomfortable in our lives. When we got there the pool was dirty also, so on Monday I once again called and was assured that the pool would be done. Well that was a joke finally on Friday late afternoon the pool gets cleaned just in time for our departure. Well the only positive thing is it does have a great location. But needs work!!